What is the quality of your items?
We inspect each garment and look for any stains, rips, pilling, name tags, odours, etc. If the garment passes our eye and odour test we then grade the item accordingly:
1. BNWT (Brand New With Tags) - item is new with store tags still attached.
2. Like New - item is like new condition, without store tags.
3. Gently Used - item shows minor signs of usage like slight pilling or slight wear.
4. Well Loved - item shows noticeable signs of usage like pilling or general signs of wear (faded logos, worn knees, elbows, etc.)
What is your return policy?
All of our items are final sale. If there is a problem with your order i.e. not as described or defective please contact us at firstname.lastname@example.org.
Will you buy my children's clothes?
Yes! We are always looking to give quality kids clothes a second chance! Please email us at email@example.com with a general description or photos of what you have and if it meets our criteria we will happily purchase them from you!
How much will you pay for my children's clothes?
After assessing the quality of your garments we will assign a resale value on them. We offer between 25% to 40% of the value in cash depending on the brand and condition of your items or 50% of the value in store credit. The choice is up to you!
For items we cannot take they can be picked up or donated to one of our local charities.